Frequently Asked Questions

What is the minimum and maximum age required to rent a vehicle?

Minimum age is 18 years old.
There is no maximum age, as long as the renter holds a valid driver's license and meets insurance requirements.

Is there a required interval between bookings?

Yes — a 12-hour interval is required between bookings.

Do you offer any discounts or promotions?

Yes — ongoing discounts and promotional offers will be available.
(Discount details will vary and may rotate throughout the year.)

What is the shortest and longest rental duration allowed?

Shortest rental: 3 days

Longest rental: 1 month

How are sales tax, coupons, and additional fees applied?

All taxes, coupons, promotional discounts, and additional fees are applied before final payment is made, and will be clearly itemized at checkout.

How many miles are included with the rental?

Rentals include 250 miles per day.

What are your standard business hours?

8:00 AM – 8:00 PM, seven days a week.

What delivery locations do you offer, and what are the fees?

Delivery options are to be determined on a case-by-case basis, depending on distance and availability.

What are the allowed pick-up and return times?

Pick-ups and returns are allowed during standard business hours.

Is there a specific schedule for custom deliveries?

Yes — custom deliveries can be arranged during standard business hours, subject to availability.

Do you allow pick-ups and returns outside business hours?

Yes — early or late arrangements may be approved on a case-by-case basis.

Are there any important extra details renters should know?

No additional requirements at this time.

Do you offer additional equipment or services?

Not at this time.

What are the charges for exceeding the included mileage?

Mileage overage is charged at $0.26 per mile.

What is the cost for an additional driver?

Additional drivers may be added for $20 per day, as long as they meet all eligibility requirements.

What are the penalties or fees for smoking in the vehicle?

Smoking is strictly prohibited.
Any evidence of smoking will result in a $100 cleaning fee, and the renter will not be permitted to book future rentals.

Are there any fees associated with EZ Pass or toll usage?

Yes — renters are responsible for:

All tolls accumulated during the rental

A $25 administrative fee

Is there a cleaning fee? Under what conditions is it charged?

A $50 cleaning fee will be applied if the vehicle is not returned in the same condition it was received.

Have a question for us?

Contact Us

Why Choose Us

Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.

As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.

Want to book from us?

Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.

Trinity Auto Rentals, All Rights Reserved, 2025